Log in

View Full Version : Mac User Survey


gatherlight
October 18th, 2009, 12:56 AM
So the past month or more has been a huge disaster for my Boxee Media center on mac. My question is.... is there anyone here on Macs that is still watching Hulu or using Netflix with no problems? There are thread reports of both issues, but it is hard to tell if everyone is having these issues or not. It seems like the Boxee team is overwhelmed with issues right now that are kind of out of their hands and all of this is delaying the beta from coming out.

The Main problems are as follows...
Hulu sends up hidden pop up windows that stop the video from playing but audio continues.

Netflix is going to a black screen and nothing happens, but Boxee still shows the timeline running.

Is there anyone here that is watching these apps without any problems on Mac?

marcel
October 18th, 2009, 02:42 AM
thanks for this thread ..

We are aware of these issues and Netflix should be fixed in the next couple of days regarding Hulu we are working on this and should be fixed in the Beta version

MagicDrum
October 18th, 2009, 08:22 AM
I have become very skeptical about Boxee.

I've been a Mac user of Boxee from way back. I know it doesn't help for someone like me to get on here and rant about something, so I'll restrain myself.

It just seems to me that Boxee has lost it's foothold in the "Big" online media outlets, meaning Netflix and Hulu. I was quite disappointed that Hulu came out with their own desktop client (which I have yet to try); I spent time on the Hulu labs board expressing that disappointment. But there you go. Big money does what they want.

So I hope that Team Boxee can pull a rabbit out of the hat. I'll test it when new releases come out, but I'm back to using Firefox as my media browser.

That's my take. :(

Jeff

marcel
October 18th, 2009, 10:06 AM
i hope we can bring you back to Boxee soon :)

eshapin
October 18th, 2009, 06:16 PM
Marcel - Thank you for your postings on this thread. Gatherlight - thank you for your various posts that document these issues quite well.

Like many in these forums, I want Boxee to succeed. Much has been solved/improved over time. The Netflix/Hulu apps are important, and in this regard, it seems that we have taken a step backward (Earth-Touch also does not work; is this part of the same overall problem?).

Look forward to the fixes. What we have in Boxee is a revolutionary app re. seamlessly organizing and making available online and at-home content for our TVs. A reputation for quality is paramount to Boxee's long-term success, yet, to be fair, as Alpha and soon-to-be Beta testers, patience on our part is also critical.

Boxee team, we wll let you know accordingly how well the soon-to-be-implemented fixes work. Meantime, thanks, and we will be sure to continue both our nagging and our praise as called for.

bmccallum
October 18th, 2009, 07:34 PM
I must say that overall I am very impressed with Boxee. I've been a user since December of 2008, installing it on my MacBook Pro first and then Apple TV.

I can't complain too much about Netflix and Hulu as neither work from my location in Calgary. Is there anything like Netflix or Hulu for Canada yet?

I would like to ask about Canadian content, as it seems that we're teetering on the edge of a solution. Will Boxee be providing applications or are we to rely on other solutions?

The repositories that have been posted are incomplete. Where is Global? Why is there an app for CTV that doesn't work? What about the other content that we could get online but not yet on Boxee?

Keep up the good work!

~b

Cheddoleum
October 18th, 2009, 09:45 PM
Is there anyone here that is watching these apps without any problems on Mac?

Hulu's working fine for me on a Mac mini 2009, both before and after updating to Snow Leopard. Using Boxee version 0.9.14.6992. Not a Netflix subscriber.

marcel
October 19th, 2009, 04:13 AM
Thanks guys ..

@bmccallum have you tried this list of repositories http://support.boxee.tv/forums/49598/entries/62508

bmccallum
October 19th, 2009, 09:44 AM
@bmccallum have you tried this list of repositories http://support.boxee.tv/forums/49598/entries/62508

Thanks for the list, I'll take a look. I have the CBC one installed and read a forum post (link here (http://forum.boxee.tv/showpost.php?p=66379&postcount=81)) from @mwpei explaining that the CTV repository needs work and he/she has asked for help developing. Too busy with other stuff.

~b

norourke
October 19th, 2009, 10:18 AM
So the past month or more has been a huge disaster for my Boxee Media center on mac. My question is.... is there anyone here on Macs that is still watching Hulu or using Netflix with no problems? There are thread reports of both issues, but it is hard to tell if everyone is having these issues or not. It seems like the Boxee team is overwhelmed with issues right now that are kind of out of their hands and all of this is delaying the beta from coming out.

The Main problems are as follows...
Hulu sends up hidden pop up windows that stop the video from playing but audio continues.

Netflix is going to a black screen and nothing happens, but Boxee still shows the timeline running.

Is there anyone here that is watching these apps without any problems on Mac?

We have a 2009 mac mini that we watch Netflix on without trouble almost daily. I did have a connection issue yesterday but rebooting the mac fixed it. just checked hulu and it seems fine

marcel
October 19th, 2009, 11:02 AM
thanks for the update ..:)

nebulight
October 19th, 2009, 06:09 PM
I'm getting the hulu error as well. I honestly think that Hulu on any other MC application is just doomed. No offense to the developers, but I think since they pulled their contect from these apps, I think they plan to combat it when they can. It's sad because we are still viewing the same commercials.....

Netflix seemed to have an outage last night, but that was the first time I've ever had an issue with Netflix in Boxee. IMHO I think Boxee's netflix app is the best out there. I've been having a lot (A LOT) of issues with Boxee indexing my my local content, so I gave Plex a try last night, but I didn't find the netflix app all that useful so I'm back with Boxee.

My main grief with Boxee on my mac (it could be other versions as well, but I only us Boxee on Mac) is the local content indexing. There should be a status window of when it's indexing. I have no idea when the indexing is complete or even running for that matter. When I did a test run of Plex, it indexed all my content in about 10 minutes and it got all of them correct. This is strange because I used IMDB for Plex and it's my understanding that Boxee uses the same source.

So to sum it all up:

I LOVE NETFLIX ON BOXEE!!
Hulu is a lost cause as I think the work arounds are going to get squished eventually.
I really truely believe that indexing needs to be handled a bit better in boxee. Maybe have it index in real time and give the user the ability to look up a title that Boxee couldn't index right as it finds it? Just some thoughts.

eshapin
October 19th, 2009, 06:43 PM
Nebulight - Thanks for your posting, but we have no idea at this point whether or not the Hulu problems are caused by Hulu's attempt to squash Boxee's access (I see no evidence one way or the other). Certainly, many are having issues with the Netflix app these days, and that is certainly not a result of interference by Netflix inc.

Let's wait and see...

nebulight
October 19th, 2009, 08:21 PM
Any insight into my indexing issue?

mosata
October 20th, 2009, 12:16 AM
I'd be more interested to see some specs on how boxee prefers content to be labeled. I had a drive with all of my seasons of house on it and since I deleted the old cache and rebuilt it, it refuses to see the first 3 seasons. Same problem with the Boondocks and WKRP. It just WILL not recognize them no matter what they are named.

marcel
October 20th, 2009, 03:39 AM
we are still using the same naming convention see this thread http://support.boxee.tv/forums/49598/entries/42503

infomofo
October 20th, 2009, 12:15 PM
I am still using my Mac Mini as my primary interface for watching downloaded content and netflix. I used it yesterday with no problems.

I have not attempted to watch Hulu in quite some time, but last time (about a month ago) it would work until about halfway through the show and then it would freeze. When I would restart the video it would be at the beginning, and there was no easy way to scrub to halfway through the show. This was frustrating for hour long shows.

jwilker
October 26th, 2009, 11:57 AM
...it would work until about halfway through the show and then it would freeze. When I would restart the video it would be at the beginning, and there was no easy way to scrub to halfway through the show. This was frustrating for hour long shows.

Had the exact same problem over the weekend. Watched the same 20-30 minutes of House, 4 times, LOL.

Netflix seemed to work just fine for me.

obe1
November 2nd, 2009, 02:56 PM
I am a new Mac user this year Switched from being a Windows user since 1990. So far what I have learned, a Mac does things simple. Just Works. My Boxee experience started on my MacbookPro. It grew to me getting a AppleTV last week and Now I have Boxee on it. Boxee is like my older windows machine. It sometimes need rebooting. It freezes switching media at times. But over all good. Playing Video could be improved. I like the interface, easy to use. I am playing video over a network SMB NAS / Apple Time capsule usb attached drive. I play WMV, MPEG, AVI, and ISO dvd's in 5.1 surround sound. LOVE IT. Where I am having trouble is playing MOV files imported from my Sony CamCorder to my Mac. Disappointed about that. Have Audio no Video. So I let AppleTV firmware play my Music, Apple Files and Pictures and let Boxee have the rest. If Boxee, on my MacBookPro and AppleTv would play mac video files I would be totally in Love. A nice start, keep up the good work. Get the windows problems out of it. Keep it simple, and allow it to just WORK. Adding Mac AFP networking would be nice too. Much simpler than SMB.

All have a day

Todd from Texas