PDA

View Full Version : Cannot connect to a network share


ccrowder
January 8th, 2010, 11:10 AM
I installed boxee last night on my macbook and was impressed but kept running into a problem. I have a windows server 2008 box setup with a shared folder where I store most all of my music and videos. I have no problem mounting this smb share in the Finder window (and yes.. both computers are in same workgroup) but whenever I try to mount it in boxee it fails. Well.. I assume it fails. I type in my username and password for the share and when I try to connect the login box just pops back up with the password field empty. Is this likely some wierd setting with boxee trying to log into the share vs the OS itself? Or are there things I can try to get boxee to connect to the shared folder?

hutmacher
January 8th, 2010, 12:33 PM
I installed boxee last night on my macbook and was impressed but kept running into a problem. I have a windows server 2008 box setup with a shared folder where I store most all of my music and videos. I have no problem mounting this smb share in the Finder window (and yes.. both computers are in same workgroup) but whenever I try to mount it in boxee it fails. Well.. I assume it fails. I type in my username and password for the share and when I try to connect the login box just pops back up with the password field empty. Is this likely some wierd setting with boxee trying to log into the share vs the OS itself? Or are there things I can try to get boxee to connect to the shared folder?

what if you mapped the shared folder as a network drive? then it should show up in your 'Files' and you can map boxee to it that way?

darcilicious
January 8th, 2010, 03:02 PM
Several posters have mentioned similar problems with accessing network shares (myself included) -- it would appear that (some) Windows and Mac users both are affected. Bug report filed here: http://jira.boxee.tv/browse/BOXEE-4118

judgeschambers
January 8th, 2010, 03:02 PM
I use Windows Home Server.

Instead of manually adding a folder and typing in user/pass, go to the Settings area of boxee and Network. Click SMB Client and Config your user/pass there. Then go to the Media icon, click Network Sources and add a share folder from there. I would think your share would just show and then your user/pw is already config'd from the previous step.

Try that.

darcilicious
January 8th, 2010, 03:16 PM
Then go to the Media icon, click Network Sources and add a share folder from there. I would think your share would just show and then your user/pw is already config'd from the previous step.

Try that.That only works as long as Boxee can see the network shares; in my case (Boxee on Vista 32-bit trying to access a Win 7 32-bit and another Vista 32-bit system), the shares disappear after awhile, if Boxee sees them at all.

Even after successfully adding a network share, accessing it later via Boxee's Filebrowser will get "Loading Error, Failed to retrieve data." message.

Something is seriously broke wrt network shares for some us.

judgeschambers
January 8th, 2010, 03:28 PM
Yesterday when mine was doing the first indexing, I was getting network time outs. Had to restart boxee twice. Now it's been good.

As I mentioned, it's not working well on this build.

darcilicious
January 8th, 2010, 03:31 PM
Yesterday when mine was doing the first indexing, I was getting network time outs.

How did Boxee indicate a timeout and/or how did you did you determine that's what's happening?

My experience has been that once a network share becomes inaccessible, it never comes back.

Had to restart boxee twice. Now it's been good.

I can't count how many times I restarted Boxee last night :(

thearm
January 9th, 2010, 08:19 AM
I'm also having the same issue as darcilicious. When I first installed the newly released Boxee on my Windows 7 machine yesterday in my living room, I couldn't see any shares on my Windows XP server in my office. Both PCs are in the same workgroup. I can see my server when I double click on the 'network' icon on the Windows 7 desktop. I have read access to the files on the share. Boxee alpha never had a problem and Boxee beta I eventually got working. I can add a network source in Boxee, and it states that it's connected, but no movies or music are being added and I can't even browse the network source. If I reboot the Windows 7 machine, I can browse the network share through Boxee briefly then I get the problem again. I am getting the same error as darcilicious (failed to receive data).

I'm not trying to hijack a tread. Just an FYI and I am having the same problem.

UPDATED:

I hope this helps. I don't know for how long, but I was able to fix this issue by uninstalling and reinstalling my network card in the device manager on my XP server that has my media on it. I've had to do this in the past every so often to get Windows Media Center to see the shares on my XP server for some reason. I am now able to see my server when I go to add a media source in Boxee (not able to before during this issue) and files are being detected and I can browse network sources on Boxee error free. I hope this helps.

ronmcfarlane
January 10th, 2010, 05:41 AM
I am having a similar problem

Laptop running win 7 Release candidate

HPMediavault NAS server

Boxee alpha had locations mapped for music, tv and movies.

When I installed boxee beta the network settings were maintained but I have the same problem as the others. Interesting if the folder is mapped in windows (e.g. y:) I can see the files but not when configured as a network connection.


Ron

thearm
January 10th, 2010, 09:04 AM
I ended up having the problem again but a little different. When I created my previous post, I saw five movies so I assumed it was working. When I got home last night, the same five movies where in the list. This time though, I was able to browse my files at least. I removed the watched folders and readded them but I wasn't able to readd them. I could see the shares but when I clicked on add source, the screen would just flash and I would be taken back to the files I was trying to add. I tried several times to add the shares but it would still just flash then I would be back at the share I was trying to add. So I just mapped the XP shares locally on the Windows 7 PC and everything was detected very quickly. I seem to be up and running now from last night to this morning.

It did freeze when I tested Boxee's ability to watch a ripped DVD. After I stopped the DVD, Boxee froze but it may of been because it was working hard detecting my music share. There is a massive amount of data in there. So I'm not going to pay much attention to that.

UPDATE

It froze again while stopping a ripped DVD and going back to the my movies screen. I'm just letting it sit to see if it comes back.

darcilicious
January 10th, 2010, 10:43 AM
So I just mapped the XP shares locally on the Windows 7 PC and everything was detected very quickly. I seem to be up and running now from last night to this morning.

This does seem to be the work around -- explicitly map the drives. I've been running great since doing that.

ccrowder
January 11th, 2010, 09:59 AM
Judgeschamber suggestion worked for me. If I setup the default username and password in the network box it would work but if instead I tried to supply it in the acutal 'add network source' box it would not work.

jcchristopher
January 16th, 2010, 11:09 AM
I'm just trying to get Boxee running on my ATV 3.0.1 (just bought it) and have the same problem. I'm able to add media sources from an external hard drive connected to my iMac. All of my folders and movies on the external drive show up in Boxee but when I try to play something I get the "Loading Error: Failed to Retrieve Data" message.

John