View Full Version : Can't access videos on external drive

January 17th, 2010, 05:26 PM
I just got a new ATV a few days ago and I can access the videos on my iMac but not on the external drive connected to it via Firewire. The files on the external drive show up in Boxee, but when I try to run them I get "Loading Error: Failed to Retrieve Data."


January 18th, 2010, 07:48 PM
Do you have file sharing turned on? System Prefs/Sharing - check File Sharing - drop the folder you want to share in the LH Shared Folders area - hit options and check Share using SMB.

I have that exact setup (external FW drive on a Mini) and it works fine.

Also - make sure you are trying to play a format that is supported!

January 18th, 2010, 11:08 PM
Yes I do have file sharing turned on. --I followed the video on that. I dragged the external hard drive into the shared area It doesn't matter what the format is--I get the same error message.