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mswbull
November 11th, 2008, 12:22 PM
Hi all,

I have just installed the latest version of boxee (0.9.3964) on my MacBook Pro as I can't seem to keep it stable on my Mac Mini. (XBMC is stable as a rock though).

I am pleased to report the application now seems to be stable however for some reason it does not index all my videos.

I have created a custom source and pointed it to the correct folder. I have ticked the "Video" tag and said update. I only have five videos in this folder, but for some reason only four appear in boxee. Any ideas? All the videos are .MKV and range from 4GB up to 8GB. The file that is not being added plays perfectly in VLC and does not appear to have any special features that would make it unique.

I love how boxee tries to add sources automatically without any user input, however is there a way to manually add the files to understand why it is being skipped? Also is there any way to have a "loading/scanning source" popup appear when boxee is doing something like XBMC has. This would be very helpful as currently I have no idea if boxee is actually doing anything at all...

Any help would be great and if there is anything I can do to help push this amazing application foward please don't hesitate to ask. :)

dhampton
November 11th, 2008, 01:20 PM
Same problem on my MBP except my files are mp4s and m4vs. Only four of the twenty five or so movies in my /Movies folder are indexing. I have erased the DB and the same four movies are found. They start with L W and I. There are other L's too but they never get indexed.

mswbull
November 11th, 2008, 02:16 PM
I having been playing with it for the last hour and first the good news...

boxee has not crashed once!!! This is major considering on my Mac Mini I can't keep boxee stable for more then a few mins at a time.

I am however still unable to get boxee to index correctly.

I am still missing one video from my "Movie" folder for no apparent reason. It's name is one word and matches IMDB exactly.

I have also tried to add a TV series. For this I have the following folder structure:

TV
- Series Title
-- Series Title Series 1
--- TV Series Title;S01E01.avi
--- TV Series Title;S01E02.avi
etc
-- Series Title Series 2
--- TV Series Title;S02E01.avi
--- TV Series Title;S02E02.avi
etc

Using the file naming structure found here - http://forum.boxee.tv/showthread.php?t=432&highlight=imdb+generic+movie

In series 1 there are 17 episodes in total all following exactly the same naming convention. In series 2 I only have 2 episodes.

The source is pointing at the root folder (TV). boxee has successfully added the two seperate series including album art and information, however when I browse series 1 only episodes 14, 15 & 16 show. This is very odd as there is nothing special about these file names/types. For series 2 it does successfully show the 2 episodes.

This is quite annoying as I can not explain why it is not working. Are there any logs I can view to see what is happening during the index process?

Also note that XBMC can do this process without an issue, this seems strange considering I thought boxee was based on the XBMC code?

Any ideas would be great.

marcel
November 11th, 2008, 02:24 PM
what is the name and format of the movie not being indexed? The name and format of the first episode of the tv series and the 14th episode that was recognized?

mswbull
November 11th, 2008, 02:28 PM
OK, some success. I have renamed my one movie that was not indexing correctly and after updating the source it now appears. It would appear the key is getting the name exactly the same as IMDB and the hoping for the best.

I still have issues with the TV though.

Can I make a suggestion for the next version. Would it be possible to have a pop up window (maybe in the top left corner) that appears when boxee is indexing (similar to XBMC). It could display current status and any issues that it is encountering. For example if it fails to match a file name to the IMDB database it could display an error so the user is aware of the issue. The problem is that at the moment I have no idea what boxee is actually trying to do and why it is failing. If I had this information I could potentially rectify the issue.

Let me know if you think this is a good idea and/or if it is possible.

mswbull
November 11th, 2008, 02:31 PM
what is the name and format of the movie not being indexed? The name and format of the first episode of the tv series and the 14th episode that was recognized?

The episode names look like this:

TV The Big Bang Theory;S01E12 - Does not work
TV The Big Bang Theory;S01E14 - Works

There are 17 episodes in total, but only 14, 15 & 16 show.

No differences in file type, naming structure, file size, file location or permissions.

marcel
November 11th, 2008, 02:35 PM
try erasing the library (settings>general ) and use this format
The Big Bang Theory S01E12.avi

mswbull
November 11th, 2008, 02:42 PM
try erasing the library (settings>general ) and use this format
The Big Bang Theory S01E12.avi

Hi,

Thanks for the help its greatly appreciated. :D

I am trying that now. I have renamed all 17 (just to be on the safe side) and have erased my library. I am just waiting for boxee to re-index. Ill let you know the results. :)

marcel
November 11th, 2008, 02:43 PM
my fingers are crossed..:)

mswbull
November 11th, 2008, 02:43 PM
try erasing the library (settings>general ) and use this format
The Big Bang Theory S01E12.avi

Best result yet :D

It now picks up 11, 12, 13, 14, 15 & 17.

For some reason nothing else though...

Are there any logs I can view?

marcel
November 11th, 2008, 02:45 PM
how did you add episode 1 did you try The Big Bang Theory S01E01.avi

mswbull
November 11th, 2008, 02:46 PM
Best result yet :D

It now picks up 11, 12, 13, 14, 15 & 17.

For some reason nothing else though...

Are there any logs I can view?

Sorry my fault :p I am being impatient it was still indexing...

It now seems to be picking most of them up. I will give it 15mins or so and see what happens.

Thanks again for your help. :)

P.S. I do really wish boxee had a simple progress bar so I knew when it was finished indexing.

marcel
November 11th, 2008, 02:47 PM
it in our roadmap...:)

mswbull
November 11th, 2008, 02:50 PM
OK, great news it has now picked up all the TV shows.

Thanks very much for your help. :)

Also can I ask how you knew to use this naming structure? Did you check something or was it just from experience?

Finally why does boxee fail to index video when the naming structure is not correct? Should it not still show the file in the library but with the incorrect name etc (simular to how XBMC does it).

nobleach
November 13th, 2008, 08:12 AM
How do I delete the DB? just that main sqllite db? rename it? whack it?

mwpei
November 13th, 2008, 11:18 AM
Is there a way that you can get boxee to show a file that it does not find on IMDB?

what I have is a script that moves files around, it looks at the file name and if it finds "S##E##" then it moves it to a sub dir of the TVShows folder (sub dir is the name of the show), if it finds "(####)" it moves it to the Movies folder. If the file does not match either of the above I have it going to a dir called "unknown".

What I would like to do is rename the "unknown" files with a format that would make them show up in boxee, any suggestions how I would do that? It would be fine if it just showed the file name and did not get any info, that way I know the file is present so I could play it if I wanted.

agentlame
November 13th, 2008, 01:38 PM
How do I delete the DB? just that main sqllite db? rename it? whack it?

settings > general > erase library

Is there a way that you can get boxee to show a file that it does not find on IMDB?

can you give an example of shows that aren't working? also, are they listed on: http://thetvdb.com?