PDA

View Full Version : Boxee Box Tricked Me! It's Terrible Junk!


LocalMediaFan
November 12th, 2010, 08:35 PM
So I bought this box the play movies I have on my computer mkv etc. I wanted a beautiful interface showing movie / TV show cover art which boxee could download etc and organize. I wanted to stream 1080p wirelessly from my network and I also wanted to see you tube in hi def and use the keyboard remote.

I think that's what most of us wanted and Boxee totally failed to deliver!

This junky box cant connect to my wireless network.
It will not recognize a 64 gig flash drive with movies on it but my o!play air does...
Even if I connect using Ethernet the movie titles that are web based take about 20 mins to load and look very poor.

I am going to return this mostly because I feel totally lied to and abused this is worse than the popbox!

zorlan
November 12th, 2010, 09:11 PM
What the hell are you talking about man? Rant supreme! First of all, I can't believe you even own a 64GB flash drive. Second of all why would you ever expect web content to play like local content? You tube should not be the reason you bought the boxee box...period. Are you talking about watching all youtube content in high def? If you are...that is impossible. That content has to be recorded in hi def in order to watch it in hi def. I don't watch you tube, but my guess is most of you tube is not even in hi def....so how can you possibly blame the boxee box? Maybe its time for a network upgrade. Many people always want to blame the streamer for network problems, which is what I think you have... when in fact it is the ISP service, the router and modem, interference in the home...etc....

LocalMediaFan
November 12th, 2010, 09:20 PM
What the hell are you talking about man? Rant supreme! First of all, I can't believe you even own a 64GB flash drive. Second of all why would you ever expect web content to play like local content? You tube should not be the reason to by the boxee box...period. Maybe its time for a network upgrade. Many people always want to blame the streamer when in fact it is either the ISP service or their router and modem. It could even be a combination of the two.

What the Hell am I am talking about? Seriously you are asking me that? I never said I wanted web content to play like local content so what the hell are u talkin bout? My network is perfect and I was looking for a product that worked better than the O!play Air. The Boxee box advertised it would when in fact it is an epic Fail...like your post...

judgeschambers
November 12th, 2010, 09:22 PM
Well, I'd not be so harsh on him. Besides, it will just provoke additional rants. He is free to speak his mind on a first post and all. Though his post filled with "specifically vague" points. (disclaimer--don't mean that in a negative way)

Would be nice if there were more details explaining each issue in detail :rolleyes:

judgeschambers
November 12th, 2010, 09:23 PM
What the Hell am I am talking about? Seriously you are asking me that? I never said I wanted web content to play like local content so what the hell are u talkin bout? My network is perfect and I was looking for a product that worked better than the O!play Air. The Boxee box advertised it would when in fact it is an epic Fail...like your post...

zorlan,

See what I mean....

lukad
November 12th, 2010, 09:33 PM
Not to sound like an elitist or anything, but given the infancy of web tv on the whole, many consumers will be sorely disappointed when they come to understand the disconnect between the quality of content and the quality of the platform they're trying to access it on. :eek:

growlf
November 13th, 2010, 02:05 AM
He actually used the Boxee Beta on a real machine (I have it on a 2010 Mac Mini with whole house HDMI distribution) and knows what the experience could be.

Those who keep saying that this is somehow an acceptable user experience have quite obviously never run the boxee beta on a decent system. Better access to local media, way faster response, waaaay better online content streaming.

I wanted the Boxee Box because of screenshots that indicated it would support refresh rate switching based on the source material. The beta can't do this. The Boxee Box does allow it, but that's about the area where it doesn't come up way short against the beta.

poodleranch
November 13th, 2010, 02:58 AM
I'm not a complainer by nature, and while I would not call the BB a piece of junk...I will say it has been a pretty mediocre, if not crappy first 24 hours.

1) Basic video problems out of the box (it would play audio, but no video). This took over an hour of first fussing with setting, finally talking to support and figuring out how to restore to factory settings, then letting it update (again) just to get bbasic videos working.

2) Content we had normally watched on the pc version; now not available.

3) Vieweing experience not very good with online content (pain in the @ss to get full screen).

4) Apps we were used to not being there (NPR where are you?.

5) Can't maintain a stable connection to local media on a OS X Samba share (how frustrating is to connect, add the directory, only to have it show as disconnected).

So, ya, I am complaining. Pretty terrible out of the box experience for me. It appears that the period of time allowing for returns to Amazon is pretty generous, so I am willing to sit tight for a bit. But, if I end plugging in my laptop next to the BB to watch something....I will probably have steam exiting my ears.

(I could be partially appeased if someone...anyone...can figure out the file sharing challenges with OS X).

OK, breathing again, good to get this off my chest,.

marcel
November 13th, 2010, 03:55 AM
thanks for the list we will go through this and try and fix it asap ..

jmilum
November 13th, 2010, 03:36 PM
First of all, I can't believe you even own a 64GB flash drive.
I have one, but I am out of town and away from my bbox this weekend. I'll try to replicate this issue when I get home.

zorlan
November 13th, 2010, 03:54 PM
zorlan,

See what I mean....

LOL.

Yeah...he doesn't even say specifically what the problem is. I just got mad because these types of posts are clogging this forum with nonsense and I have to filter through it all.

IOW
November 13th, 2010, 04:01 PM
thanks for the list we will go through this and try and fix it asap ..

All very well but why have people paid $200 for a product with so many bugs in the software. This is not Beta software is it. The BB has been delayed for a while, plenty of time to get the software spot on.

Consumers are paying good money, it maybe that BB are not getting any of it but thats not the point is it.

zorlan
November 13th, 2010, 04:06 PM
All very well but why have people paid $200 for a product with so many bugs in the software. This is not Beta software is it. The BB has been delayed for a while, plenty of time to get the software spot on.

Consumers are paying good money, it maybe that BB are not getting any of it but thats not the point is it.

I think we all have to realize that many people are trying to utilize the BB in many different ways. As for me I wanted the cover art and to play my movies from my NAS with the ability to change the aspect ratio of particualr videos to fit my screen. So far the BB does it perfectly except for the aspect ratios and the lack of ability to remove or exclude specific videos or tv show series as a whole from the list. You can only remove particular episoides and sometimes this doesn't even work. What's worse is when it adds the wrong title and ablum art and will not let you remove the video or seies as a whole. This needs an update.

So in my case I would give it 4 out of 5 stars but many other people bought it for other reasons so as developers it is hard for them to focus on everything at one time. They need to pick and choose which problems take priority. Sometimes it is something we like sometimes not.

I can say this. I also own the logitech revue and this boxee box is far better as a streamer...period.

Z

lweisenb
November 13th, 2010, 04:54 PM
All very well but why have people paid $200 for a product with so many bugs in the software. This is not Beta software is it. The BB has been delayed for a while, plenty of time to get the software spot on.

Consumers are paying good money, it maybe that BB are not getting any of it but thats not the point is it.

I agree, I bought it based on the launch presentation and have to say having used the boxee for windows beta I have to admit I'm somewhat disappointed.

I'm hoping that some quick updates will make this box work well.

My biggest complaints:
Lack of netflix/hulu
Inability to add "unidentifiable" content
Ability to schedule scans (spent half a day waiting for my content to be scanned)
Have it more local centric like the .9 beta, my young children can operate the old model better because it remembers my settings, the current software is too many button presses to get to local only.

zorlan
November 13th, 2010, 05:03 PM
I agree, I bought it based on the launch presentation and have to say having used the boxee for windows beta I have to admit I'm somewhat disappointed.

I'm hoping that some quick updates will make this box work well.

My biggest complaints:
Lack of netflix/hulu
Inability to add "unidentifiable" content
Ability to schedule scans (spent half a day waiting for my content to be scanned)
Have it more local centric like the .9 beta, my young children can operate the old model better because it remembers my settings, the current software is too many button presses to get to local only.


They have announced netflix will be here by the end of the year and hulu as well. I am not sure which version of hulu though, I think it is the paid one, but I could be wrong.

I have lots of unidentifiable content in the unidentified folder under files to the far right.

I did not use the old version very much but I went and used it and the new version to me seems much simpler to navigate regardless of the bugs. I think many people just do not like having to learn the new UI.

Z

lweisenb
November 13th, 2010, 05:09 PM
I did not use the old version very much but I went and used it and the new version to me seems much simpler to navigate regardless of the bugs. I think many people just do not like having to learn the new UI.

Z

I judge how simple to use the UI is based on how well my 6 year old that is just learning to read can navigate it. She has no issue with the old version/media center/ or xbmc... she is having a hard time with the new version (even my 10 year old is, dont get me started on the wife lol). Hopefully a few days and they will get the hang of it.

saifrc
November 14th, 2010, 01:33 PM
I'm not a complainer by nature, and while I would not call the BB a piece of junk...I will say it has been a pretty mediocre, if not crappy first 24 hours.

1) Basic video problems out of the box (it would play audio, but no video). This took over an hour of first fussing with setting, finally talking to support and figuring out how to restore to factory settings, then letting it update (again) just to get bbasic videos working.

2) Content we had normally watched on the pc version; now not available.

3) Vieweing experience not very good with online content (pain in the @ss to get full screen).

4) Apps we were used to not being there (NPR where are you?.

5) Can't maintain a stable connection to local media on a OS X Samba share (how frustrating is to connect, add the directory, only to have it show as disconnected).

So, ya, I am complaining. Pretty terrible out of the box experience for me. It appears that the period of time allowing for returns to Amazon is pretty generous, so I am willing to sit tight for a bit. But, if I end plugging in my laptop next to the BB to watch something....I will probably have steam exiting my ears.

(I could be partially appeased if someone...anyone...can figure out the file sharing challenges with OS X).

OK, breathing again, good to get this off my chest,.

Overall, I'm pretty happy with the Boxee Box, but I don't feel like it has yet lived up to its hype and potential. I trust that the team is doing everything they can to get the best content sources on there, and to fix any bugs that made it into 1.0.

However, I'm getting pretty frustrated by the flakiness of OS X shares as well. I've been flipping back and forth between sharing via SMB and UPnP, and waiting for scans to complete (or in some cases, start), things I haven't had to really think about with other devices before.

It's good to know that I'm not the only one having these problems. If they get addressed, I'll feel like the Boxee Box was that much more worthwhile.

padrino
November 14th, 2010, 09:47 PM
I am a huge Boxee fan but I have to agree strongly with the OP. I even wrote my own Boxee app and looked forward to getting it onto my HDTV. But much like so many other apps, it does not work well on this "Boxee Box". It works really well on Boxee on my PC but not on the Boxee Box.

I have to say, this hardware/software combination (Boxee Box) is one the worst consumer product experiences that I have had. As much as I would like to be patient and optimistic, there are simply too many issues to turn a blind eye. Unless they come out with the worlds best software patch EVER, this thing will be going back. I guess they don't have much time.

My issues (and I keep finding more and more)...

1 - Sound Cuts out after opening apps (i.e. Chuck TV Show) which opens in the web browser of course.

2 - Many "shows" open in the browser and can not be maximized without doing it by hand with the remote (not a solution).

3 - Many of the apps (and yes I am talking official Boxee lists Apps) do not even show up on the Boxee Interface (i.e. Giant Bomb).

4 - Many of the apps video windows don't come up at all.

5 - Its rather slow to boot, bring up a window, etc. And I have compared it to other streaming servers like PlayOn and its much, much slower for some reason. Just very sluggish in general.

6 - The new interface is less intuitive and much less configurable than the PC version.

7 - The remote is really not good at all. Grey letters on a black keyboard with no lighting? Buttons are flush, feel cheap, and its hard to know where they are. There is very little tactile response.

8 - Just bugs, bugs, bugs, every turn I take. Things don't load, when they do the video does not play full screen, or at all, or with the right aspect ration, etc, etc, etc. Yes there are a few things that work well. But so many things are just not working yet.

Basically, the idea of using the Webkit backend just is not ready for prime time and I wonder if more and more sites will continue to block methods used in Webkit to bring up videos full screen. Seems like many apps and stream sources are already blocked. When will this get better? Maybe these things are working on the PC or maybe they use different methods but its not working yet on the hardware.

What really upsets me is that the Boxee team let this thing be released. There is simply no way this thing is ready. Its more than 50% broken and any review that says otherwise is not a competent review. I know the Boxee team is capable of putting out a good product (Boxee on PC) but I think they just dropped the ball here to get this thing out the door in the same timeframe as Roku, Apple, Google, etc. From what I have seen, these other boxes have serious issues as well but I am nearly at the end of my patience with HTPC/IPTV devices that just don't work. And now we have a new one.

I also find it rather misleading that so many features, streams, and functionality have either been removed or are now completely broken. And I am not talking about Hulu and Netflix. I am talking about the displayed TV shows and Apps that come with the device. My main reason to get this thing was for Web Streaming content of free and add-driven video and for this purpose, its simply not working well enough.

Ok, I will stop my rant. I was just so looking forward to a device that would really bring internet TV into reality. One shining example (even on Boxee Box) is the the Revision 3 App. Of course that is probably because Revision 3 understands how internet TV can work. Until more providers figure this whole thing out, I don't think even the Boxee Box can make internet streaming to your living room a great experience. In the long run, they may just get it right, but I don't think I should spend $200 and wait for it to happen.

vtxrider
November 14th, 2010, 09:51 PM
I'm not a complainer by nature, and while I would not call the BB a piece of junk...I will say it has been a pretty mediocre, if not crappy first 24 hours.

1) Basic video problems out of the box (it would play audio, but no video). This took over an hour of first fussing with setting, finally talking to support and figuring out how to restore to factory settings, then letting it update (again) just to get bbasic videos working.

2) Content we had normally watched on the pc version; now not available.

3) Vieweing experience not very good with online content (pain in the @ss to get full screen).

4) Apps we were used to not being there (NPR where are you?.

5) Can't maintain a stable connection to local media on a OS X Samba share (how frustrating is to connect, add the directory, only to have it show as disconnected).

So, ya, I am complaining. Pretty terrible out of the box experience for me. It appears that the period of time allowing for returns to Amazon is pretty generous, so I am willing to sit tight for a bit. But, if I end plugging in my laptop next to the BB to watch something....I will probably have steam exiting my ears.

(I could be partially appeased if someone...anyone...can figure out the file sharing challenges with OS X).

OK, breathing again, good to get this off my chest,.

OK, I had some file sharing issues as well until I figured out I had not specifically turned on SMB and authorized each account on my MAC. After that I had no problem streaming a 1080P movie. Under sharing in preferences access the 'options' bubble and check the SMB option, then add accounts and enter the password for each account (computer). This worked fine for me, hope it does for you.

jmilum
November 15th, 2010, 10:20 AM
I have one, but I am out of town and away from my bbox this weekend. I'll try to replicate this issue when I get home.
My BBox worked fine with my 64Gb flash drive plugged into one of its USB ports.

didatofik
November 15th, 2010, 10:32 AM
What the hell are you talking about man? Rant supreme! First of all, I can't believe you even own a 64GB flash drive. Second of all why would you ever expect web content to play like local content? You tube should not be the reason you bought the boxee box...period. Are you talking about watching all youtube content in high def? If you are...that is impossible. That content has to be recorded in hi def in order to watch it in hi def. I don't watch you tube, but my guess is most of you tube is not even in hi def....so how can you possibly blame the boxee box? Maybe its time for a network upgrade. Many people always want to blame the streamer for network problems, which is what I think you have... when in fact it is the ISP service, the router and modem, interference in the home...etc....

http://s.sfwgifs.com/img/upld/so-dumb.gif


Hummm , i watch youtube in 1080p everyday streamed to my 50" Hdtv.
Thanks to my tiny nettop PC.

bigbear522
November 15th, 2010, 10:46 AM
I got the unit to play RMVB so my wife can watch her shows on the TV. First tried it yesterday and the video and audio are out of sync. I might return it if there is not a fix soon. There are no other reason for me to keep it otherwise.
I am not going to adjust the audio every time for a 30 min show.

A bit of a sour feeling as the PC version works fine, expecting the boxee box to produce the same result. Sorry for the rant but really the concept is nice. Just not what I was expecting. When a PC version was release as try before you buy.

pmcd
November 19th, 2010, 06:51 AM
I have my Boxee Box on a wired network. It uses the same internet connection as my other (unnamed) media players. I have a 25mb/s internet connection.

- the Boxee Box feels like I am running dialup internet. I mostly see the circle most of the time. Is this standard? Of course that means that coverart shows up slowly

- buffering and stuttering on even local files which are not that large

- the remote is terrible as an aid to the net, as many have noted. You just can't use the Boxee Box to browse the net with that.

- shows from the net open up in the browser and require incredible fiddling to get to play in fullscreen. Moreover they are slow, slow, slow,...

Is something wrong with the network drivers?

I might keep it if the network issues are problems that will be fixed, but otherwise it is unbearable for anything related to the net and unfortunately local and net are intertwined.

The fan is too loud, but I suspect there's nothing I can do about that. It's not as bad as some other media players but for a diskless unit it is not silent and it should be.

Anyway, my main concern is the incredible slowness of anything network related ( including the internet).

philip

padrino
November 20th, 2010, 02:36 PM
I have my Boxee Box on a wired network. It uses the same internet connection as my other (unnamed) media players. I have a 25mb/s internet connection.

- the Boxee Box feels like I am running dialup internet. I mostly see the circle most of the time. Is this standard? Of course that means that coverart shows up slowly

- buffering and stuttering on even local files which are not that large

- the remote is terrible as an aid to the net, as many have noted. You just can't use the Boxee Box to browse the net with that.

- shows from the net open up in the browser and require incredible fiddling to get to play in fullscreen. Moreover they are slow, slow, slow,...

Is something wrong with the network drivers?

I might keep it if the network issues are problems that will be fixed, but otherwise it is unbearable for anything related to the net and unfortunately local and net are intertwined.

The fan is too loud, but I suspect there's nothing I can do about that. It's not as bad as some other media players but for a diskless unit it is not silent and it should be.

Anyway, my main concern is the incredible slowness of anything network related ( including the internet).

philip

yup, I could add each one of these issue to my experience. Pretty much all internet content loads up very slow even compared to other set top devices with slower or equivalent horsepower. I think there are some major problems with the network interface or basic OS in general that are slowing things down. The hardware (and a decent connection) should allow this thing to bring up a full page very fast but its verrrrrrrrrrrrrrrrrrrrry slow.

pmcd
November 20th, 2010, 05:00 PM
yup, I could add each one of these issue to my experience. Pretty much all internet content loads up very slow even compared to other set top devices with slower or equivalent horsepower. I think there are some major problems with the network interface or basic OS in general that are slowing things down. The hardware (and a decent connection) should allow this thing to bring up a full page very fast but its verrrrrrrrrrrrrrrrrrrrry slow.

I thought I was going mad. I am so glad that someone else has noticed this, though it is of course unfortunate for you.

Anyway, I have just given up and will return the unit. I have Boxee on a mid 2010 Mini and that will handle my Boxee fix for a while!

Philip

stein
November 24th, 2010, 08:57 AM
I just got mine, and I am soo dissapointed! Will probably return it too, if an update dont come soon.
Buying a light pc with boxee & xbmc for just a few $ more

pcm2a
November 24th, 2010, 09:17 AM
You can always upgrade to the patch that came out last weekend.

Oh wait, they didn't release one....

ElijahWoodCowboyBoots
November 24th, 2010, 09:51 AM
Roku owns the Boxee so hard!!! The Roku is flawless in streaming web content more web channels, Netflix, Amazon VOD, Hulu for god sakes and Boxee has none of that..

pcm2a
November 24th, 2010, 12:43 PM
Roku owns the Boxee so hard!!! The Roku is flawless in streaming web content more web channels, Netflix, Amazon VOD, Hulu for god sakes and Boxee has none of that..

...and then you want to play your 25,000 movies and tv shows that you have amassed over the years but your Roku can't play them. Now you have to have a Roku and a WDTV.

The boxee can't really handle them yet either, but maybe one day...

padrino
December 2nd, 2010, 03:36 AM
Well I think all the players have issue but I have just decided to return this Box. After one more bug: sound (using hdmi) started feeding very loud noise and almost blew out my speakers. So that was the last straw.

Too many bugs, too little working content.