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View Full Version : Freezing up again and again. Yours?


daniel74z
November 13th, 2010, 02:44 PM
I'm in the USA, received my box on the 11th and left work early to set it up! Started it up, upgraded the software, easily added shares from a WD Worldbook NAS and began enjoying it until..... it froze.

And it froze again and it froze again. It generally does so after 10-30 minutes of use and mostly when I'm navigating menus or returning to it after a couple of hours of not using it. It's also frozen while watching a local video. Remote becomes useless and I do a manual reboot. I'm using the included power supply and HDMI cable. My Roku is on the same TV and power strip and has worked like a champ for a year.

I've disabled sleep in hopes that it will continue to scan my NAS which it has never finished doing since the 11th and perhaps not freeze. It's always been frozen after a couple of hours of not being used (but having been on.)

This morning I did a factory reset, it upgraded again and continues to freeze. I'm hoping that a forthcoming update will cure many of our woes, but I haven't seen many freeze comments, so here's mine.

Anyone else?

PS - I'd LOVE to see a sticky from the Boxee brass with an aggregated list of what's been reported here. They could title it something like: "We see your posts and here's what's up." Their silence is deafening.

PPS - Major thanks to other early adopters for all of their posts. It's nice to not be alone. I'm planning on sticking this out to see the full potential of this box.

duckdown
November 13th, 2010, 02:50 PM
Mine freezes non-stop. The box is borderline unusable. It can't even seek through standard definition XVID without freezing.

Back to Future Shop this goes. Today.

metaldog99
November 13th, 2010, 02:54 PM
Having the same constant freezing here - I've done at least 10 factory resets, and see the same freezing on all firmwares so far, including the 0.9.xx that it shipped with. Freezes whether connected to network (wireless and wired) or disconnected, at all TV resolutions. Usually within 5 minutes. I assume it's a hardware issue, and have a replacement on the way from Amazon. One more try before I give up on this. What a major disappointment so far - can't even operate it long enough to know if I even like it. My PCH 110 and DVico 6500 continue to hum along perfectly. I really expected better.

ingoldsby
November 13th, 2010, 02:56 PM
I just wanted to throw in that my box has been pretty stable, one freeze since I got it on the 10th..

daniel74z
November 13th, 2010, 02:58 PM
Metaldog - How do you boot into the .9x OS after a rest without it automatically updating to 1.0?

I'd like to try that.

Thanks for your participation.

daniel74z
November 13th, 2010, 02:59 PM
I just wanted to throw in that my box has been pretty stable, one freeze since I got it on the 10th..

Thanks - good to know. I haven;t seen many comments about freezing which is why I posted. Seems like the freezers are a minority.

metaldog99
November 13th, 2010, 03:24 PM
Metaldog - How do you boot into the .9x OS after a rest without it automatically updating to 1.0?

I'd like to try that.

Thanks for your participation.

I performed a factory restore with Ethernet disconnected. After it restarts, you get the animated logo, then the Boxee logo, then the prompts to connect online. I then selected a wireless network (WPA), entered password, waited for it to connect, then got the "Welcome to Boxee!" dialog. Entered Boxee username and password, and then end up at the home screen. OS version is 0.9.21.14131.

I should point out that my unit cannot even get to the home screen any more without freezing up. So right now I have a paperweight.