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bigbear522
November 14th, 2010, 07:50 PM
I just tried to stream some RMVB files (ie asian videos) and notice the video is kind of sluggish and the sound has about a two second advance. The video is delay. These files are about 200mb each for 30 mins of play.

Is there any fix for this or is anyone else seeing this problem?

Connection is direct to the router via cable.

Tired some Mkv and it plays perfectly.

Thanks for your help.

gmd024
November 14th, 2010, 08:06 PM
I just tried to stream some RMVB files (ie asian videos) and notice the video is kind of sluggish and the sound has about a two second advance. The video is delay. These files are about 200mb each for 30 mins of play.

Is there any fix for this or is anyone else seeing this problem?

Connection is direct to the router via cable.

Tired some Mkv and it plays perfectly.

Thanks for your help.

There are Audio offset adjustments in the BBox -- after starting your content/video -- click enter button that shows icons up in the top right area of the screen - choose the round/gear looking icon...settings -- then choose the 'Audio' choice to adjust the offset

bigbear522
November 14th, 2010, 08:30 PM
Thanks for the tip but that's where I figure out the 2 sec. It works fine on my computer on the 0.9 version but I have the 1.0x version on my Boxee Box, just updated it..

Plus doing that every half hour seems kind of annoying. No other work around? or it is a bug that's going to get looked at?

sngdesigns
November 20th, 2010, 11:32 PM
i'm having the same issue also. tried the audio offset and didn't see any changes. do i have to pause the video first? is this a bug or is it just the asian rmvb media that i'm watching?

Entity
November 21st, 2010, 01:18 AM
Try posting the MediaInfo and see if someone can help.

sngdesigns
November 21st, 2010, 02:11 AM
it works fine on .9 beta on Windows...just not on the Boxee Box

useboxee
December 14th, 2010, 09:35 PM
ttt.

Hopefully mods and adminstrator can take notice of this issue so they do not lose thousands of customers (me included) because of this basic issue

Prospero424
December 14th, 2010, 11:25 PM
There's at least one Jira support ticket currently dealing with acceleration/playback of RMVB files, so the Boxee team is certainly aware that the format is a bit problematic on the device.

Not to diminish your personal concerns and issues, but I do find the idea that they will lose "thousands of customers" because RMVB support isn't perfect to be a bit comical.

It's friggin' Real Video, for cryin' out loud. It's a hacked, proprietary version of a draft version of the h.264 standard, which Boxee supports quite well.

Not saying it shouldn't be fixed. I'm just saying...

useboxee
December 22nd, 2010, 12:47 PM
when will this be fixed?

darcilicious
December 22nd, 2010, 12:53 PM
I don't see an open bug for this issue (on the Boxee Box) at http://jira.boxee.tv -- did you ever report it there? You may need to provide a video file/sample as well.

useboxee
December 22nd, 2010, 01:34 PM
just reported. will wait and see how fast they can address this issue

http://jira.boxee.tv/browse/BOXEE-7696


BTW, does anyone know if Logitech Revue can play back rmvb format without issue?

soulracer
December 22nd, 2010, 02:03 PM
Not to diminish your personal concerns and issues, but I do find the idea that they will lose "thousands of customers" because RMVB support isn't perfect to be a bit comical.

It's friggin' Real Video, for cryin' out loud. It's a hacked, proprietary version of a draft version of the h.264 standard, which Boxee supports quite well.

Not saying it shouldn't be fixed. I'm just saying...

Actually thousand is dead wrong. More like 100x that, do u have any idea how many media streaming box is being use in China alone? How many million iPad/apptv they sold to Asian country before Apple officially start selling there?

I hated rmvb! But for whatever reason I think more then 90% of video file dl bt style in Asian country(china,japan' Korea ) is in rmvb format!

soulracer
December 22nd, 2010, 02:09 PM
I just tried to stream some RMVB files (ie asian videos) and notice the video is kind of sluggish and the sound has about a two second advance. The video is delay. These files are about 200mb each for 30 mins of play.

Is there any fix for this or is anyone else seeing this problem?

Connection is direct to the router via cable.

Tired some Mkv and it plays perfectly.

Thanks for your help.

This is a bit off topic
Can u actually even see the Asian font title on those video file in Boxee box? all I been able to see is empty square box

useboxee
December 22nd, 2010, 02:36 PM
This is a bit off topic
Can u actually even see the Asian font title on those video file in Boxee box? all I been able to see is empty square box

maybe time to vote that for that bug report so they can fix it sooner?:)

useboxee
December 27th, 2010, 12:17 PM
just reported. will wait and see how fast they can address this issue

http://jira.boxee.tv/browse/BOXEE-7696


BTW, does anyone know if Logitech Revue can play back rmvb format without issue?

I know why there was no prior report for this bug. My report was simply closed by their tech stuff within 24 hours. They simply said: no, we are not going to fix this bug. go take a hike. Issue resolved! I am pretty sure many other similar tickets are resolved in the same manner

darcilicious
December 27th, 2010, 12:32 PM
Wow, that's quite a spin you put on what the dev's actually said. For those who are too lazy to click the link and see what the response was, here ya go:

We're doing our best to support this format. However the boxee box doesn't have an RMVB HW decoder.
This means that the format is decoded with the CPU which is less than optimal.
If you mainly play RMVB clips, I guess there are other options which will suite you better.
and
although rmvb can be played, since the playback is done by software and not through hardware, high bitrate videos will experience playback issues.
issue closed as limitation.
workaround: encode the videos into a format which supports playback through hardware acceleration on the boxee box.

So, there is no hardware decoding for this format; the CPU is not up to doing it for higher bit rates. So yeah, it's basically unsupported due to the limitations of the hardware. What else can anyone reasonably expect at this point?

I am pretty sure many other similar tickets are resolved in the same manner I am positive that you're mistaken on that account.

useboxee
December 27th, 2010, 03:14 PM
When I tried to playback the rmvb format video, I didn't see any lagging or jittering in video. It was decoded smoothly and run with the flow of timeline. It's the audio! Audio was decoded much faster and run way ahead of the actual timeline of the video. I may not possess any programming knowledge. But I don't see any issue with CE4100 processing power. It can decode video even with software without any problem. It's the problem of your decoding software that cannot manage or synchronize audio/video file.

Yes, you can always blame on the hardware. I agree if CE4100 provides native support of rmvb decoding, d-link does not need to anything to deal with this.

I almost forgot d-link is not known for software expertise. I may be asking too much.

BTW, I have a acer netbook that also uses atom processor (similar to CE4100, probably with less graphic capability). It plays rmvb file ok using real player. Just another data point. Trust me, I do not mean to beat down boxee. I bought it after returning apple TV. I was hoping the hacking spirit of d-link is able to fix this issue with ease. Boy, ain't I wrong!? They won't even give it a try.

darcilicious
December 27th, 2010, 03:34 PM
I almost forgot d-link is not known for software expertise. I may be asking too much.Just to clarify, the Boxee company/team is responsible for the software, not D-Link. D-Link built a box that will run Boxee software.

They won't even give it a try. And you make this claim based on what? It would seem that their comments are pretty clear -- they're not ABLE to make it to work because of the hardware.

It plays rmvb file ok using real player. Just another data point. Comparing the Boxee Box to another software media player (which specifically does support their own codec, go figure) on a PC is like comparing apples and oranges. One has absolutely nothing to do with the other.

I'm sorry that Boxee Box isn't capable of playing this format -- I think it's time for you to accept that that's the case and to move on.

bigbear522
December 27th, 2010, 06:37 PM
"I'm sorry that Boxee Box isn't capable of playing this format -- I think it's time for you to accept that that's the case and to move on."

It only took about two months but finally... Very misleading information that the boxee box cannot actually play RMVB.

Actually I returned my box after seeing the first response telling me to adjust the audio? :eek::eek: I actually had a good laugh.

Anyways you guys should fix the labeling/info on your website and put a disclaimer if that is the official case.

Sad to see with a box that has so much potential, but good to see something official that this will never be fixed.

Prospero424
December 27th, 2010, 08:58 PM
The simple fact is that the RMVB format is both proprietary (Real Networks) and very poorly designed. I've seen people say that it's big in Asia. Well, even if that's not exaggerated for effect, there really are other formats out there that they should be in the process of moving to, because the RMVB format is dead, and there's nothing anyone can do about that at this point.

It's not supported by the Popbox
It's not supported by the WDTV boxes
It's not supported by the Apple TV
It's not supported by the Google TV
It's not supported by the Rokus
It's not supported by the Uebos

See a pattern, here? None of the set-top boxes out there support the format at all. And there are good reasons for that.

It offers no benefit whatsoever over AVC (h.264) from compatibility OR quality standpoints. It was ripped off from the draft (unfinished) h.264 standards to begin with. The format has a rich history of poor support across platforms and playback software due to its ad-hoc and proprietary (talk about a bad combination) nature. And the company behind it is all but dead in the water.

I mean sure, it would be nice if it was supported, but if it can't be accelerated in hardware, you'd be limited to SD file sizes to begin with and even then I'm sure there would be A/V sync problems as the Atom processor in the Boxee Box struggles to decode both streams purely in software.

As for "false advertising" on the website: I don't see rmvb listed as a supported format anywhere in the Boxee Box literature, so I'm not sure where you got this impression. It's not listed here (http://boxee.zendesk.com/entries/325225-supported-media-files) and it's not listed here (http://www.boxee.tv/faq). It may have been listed as supported in the desktop Boxee software at some point, but that's because most desktop CPUs have the power necessary for software decoding. Set-top boxes do not.

I'm sorry that the Boxee Box didn't live up to your expectations, but your expectations simply weren't realistic. The format isn't advertised as supported. You made an assumption that you failed to research and then you made a purchase based upon that assumption. And now you're trying to blame others for that mistake on your part.

Maybe the Real Video format needs a public funeral.

Entity
December 28th, 2010, 11:31 PM
"I'm sorry that Boxee Box isn't capable of playing this format -- I think it's time for you to accept that that's the case and to move on."

It only took about two months but finally... Very misleading information that the boxee box cannot actually play RMVB.

Actually I returned my box after seeing the first response telling me to adjust the audio? :eek::eek: I actually had a good laugh.

Anyways you guys should fix the labeling/info on your website and put a disclaimer if that is the official case.

Sad to see with a box that has so much potential, but good to see something official that this will never be fixed.

It didn't take two months? You already saw Eli's comment the first time around.

And I don't see RM/RMVB listed anywhere for the Box.