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View Full Version : cant detect both ext hard drives ?


hammerhead
January 5th, 2011, 04:19 PM
I have 2x WD 2TB drives, both almost full (100gig free) both had files installed straight from the box, both work fine with BB except................................
i cannot for the life of me get both to work at the same time,
i used to have both always hooked up to my WDTV and both always worked fine
i've tried only having one plug powered HD and one powered by BB, both plug powered, none plug powered, switching usb connectors, but plain and simple my BB wont recognise both HD's at the same time, it's one or the other
my files were put on the hd's from a windows 7 pc,
i have square eyes from the amount of time i have spent reading up on bugs with my boxee box
if anyone has a sugestion or need any more info pls let me know thank u

gmd024
January 5th, 2011, 04:58 PM
I have 2x WD 2TB drives, both almost full (100gig free) both had files installed straight from the box, both work fine with BB except................................
i cannot for the life of me get both to work at the same time,
i used to have both always hooked up to my WDTV and both always worked fine
i've tried only having one plug powered HD and one powered by BB, both plug powered, none plug powered, switching usb connectors, but plain and simple my BB wont recognise both HD's at the same time, it's one or the other
my files were put on the hd's from a windows 7 pc,
i have square eyes from the amount of time i have spent reading up on bugs with my boxee box
if anyone has a sugestion or need any more info pls let me know thank u

Hey - I found the other thread with your same issue -- do you mind if I merge this post with it for the sake of keeping all the info consolidated?

gregwa
January 5th, 2011, 05:14 PM
Are they both powered by a power supply? The Boxee Box only can power one drive at a time.

gmd024
January 5th, 2011, 05:25 PM
Are they both powered by a power supply? The Boxee Box only can power one drive at a time.

Yes they are - WD doesn't make a 2Tb USB powered HDD as far as I know - 1Tb is the largest

dennismadison
January 5th, 2011, 06:18 PM
I had a problem similar to this with two identical drives hooked up my system. They were Iomega 2TB drives and the system would only recognize one. I attached a different make of drive and everything was fine. I don't know if it's because of a firmware issue in the case/drive making them identical or what. Maybe it's just a matter of reformatting one of the external drives but I haven't tried that yet.

gmd024
January 5th, 2011, 06:36 PM
I had a problem similar to this with two identical drives hooked up my system. They were Iomega 2TB drives and the system would only recognize one. I attached a different make of drive and everything was fine. I don't know if it's because of a firmware issue in the case/drive making them identical or what. Maybe it's just a matter of reformatting one of the external drives but I haven't tried that yet.

I'm not sure why this issue is happening to some, and not to others -- both my BBoxes can see 4 WD 2Tb HDDs (identical models) plus 2 other 1Tb WD models without issue :confused: - and all all at the same time via a 7 port Hub

yur_maker
January 5th, 2011, 08:43 PM
It's was My understanding that boxee box only supported 1TB drives for a total of 2TB max, as it is now.
I guess i was wrong.

gmd024
January 6th, 2011, 08:20 AM
It's was My understanding that boxee box only supported 1TB drives for a total of 2TB max, as it is now.
I guess i was wrong.

The BBox can support only 'One' USB powered HDD at a time - and afaik the largest size available for a USB powered HDD today is 1Tb - that may be what you were thinking of - and the BBox supports this type/size of HDD as confirmed on the forum - I believe judgeschambers is using one without issue

hammerhead
January 6th, 2011, 09:15 AM
quote: Hey - I found the other thread with your same issue -- do you mind if I merge this post with it for the sake of keeping all the info consolidated?

Yes no problem at all, so long as we find the answer you can do what you like

hammerhead
January 11th, 2011, 02:29 PM
Has anyone with previous problems using 2 hd's found a solution yet?

I'm still having to un-plug one to play the other,

no point in having two usb docks at this time really

rjwrichards
January 11th, 2011, 05:10 PM
warning on those wd 2tb drives. I found they get VERY tempermental when reaching the upper limit. SADLY Ive lost 2- 2tb drives of data to this problem. I began getting "cyclic errors" and such telling me to reformate the drives. once I reduced the over all data size down a bit it all worked as before.. just a "what happened to me" info on those drives...

tyson
January 11th, 2011, 05:17 PM
If you set the Volume ID for the drives to different values, both will mount successfully on the BoxeeBox.

Currently have 2 2TB Seagate drives attached, formatted as EXT4 (native format used on the Boxee Box) and labeled "Media 1" and "Media 2".

hammerhead
January 12th, 2011, 12:35 PM
Tyson
Thank you for the reply,
im rushing out now but i'll google how to re name volume id when i get home tonight and try it out
I was going to post a question about this because when i add either drive BB see's either as "2TB", which isn't what i've named either of them,
The names i have given them do show up as well, but i was wondering if this name "2TB" is something given from WD which needs to be altered
anyhow, i'll try this tonight thanks again

hammerhead
January 12th, 2011, 04:31 PM
So after searching google and about.com, i still have no idea how to
"set a new volume id"
on my hard drives, any pointers?