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voip-ninja
March 3rd, 2011, 11:00 AM
I want to purchase a 2nd power supply for one of my Boxee Box units to make it easier to transport the device between two different locations in the home.

I emailed D-Link almost a week ago on their support page, using the "need parts" link. I included the D-Link model number of the Boxee Box and indicated that I was interested in getting a price quote for a replacement PSU. I still have not heard back from them.

Has anyone been able to purchase one? Should I call them (last time I spoke with them their telephone support was pretty atrocious).

I could buy a generic/universal power supply at the local radio shack, but I would prefer to just get the authentic article.

Thanks.

aaronwt
March 3rd, 2011, 02:18 PM
When you find out please let us know. I would like to have an extra power supply to keep at my girlfriends house. Until I pick up a fourth Boxee Box to put there permanently, I have been shuffling one of my boxes back and forth. Having a power supply there would make things much easier.

voip-ninja
March 3rd, 2011, 06:35 PM
It is particularly frustrating. Maybe Boxee people who read these threads can direct one of their D-Link partners in crime to do something about the complete and total lack of response from D-Link on this subject.

darcilicious
March 3rd, 2011, 09:15 PM
Maybe Boxee people who read these threads You'd be better off contacting Boxee directly via support@boxee.tv than hoping that this topic will catch the eye of someone on the Boxee team, IMHO... (or email Marcel directly...)

vtxrider
March 3rd, 2011, 10:05 PM
You don't need a special power supply for the boxee, just get a power supply from ebay that outputs 5VDC @ 1.2A or better and your good to go. It uses a standard plug with center pin + and barrel -

voip-ninja
March 3rd, 2011, 10:09 PM
You don't need a special power supply for the boxee, just get a power supply from ebay that outputs 5VDC @ 1.2A or better and your good to go. It uses a standard plug with center pin + and barrel -

Actually it is not 5V, it is 12V... and 2A.

It's a CG2412-B. Do you have a different model adapter on yours?

I'm always nervous about cheap knock off power supplies. I have had them cook gear in the past.

voip-ninja
March 3rd, 2011, 10:15 PM
Okay, this looks very close, although I'm not sure that the tip will fit. The Boxee tip is very very small for a 12V supply;

Anyone want to order one and find out?

http://cgi.ebay.com/AC-DC-12V-2A-Power-Supply-Adapter-Audio-CCD-Camera-/320636509584?pt=LH_DefaultDomain_0&hash=item4aa76cdd90#ht_3264wt_907

voip-ninja
March 3rd, 2011, 10:48 PM
Okay, plug dimensions are 1.2 x 3.4 x 10mm, which means every single one I found on eBay will not work (too big). I will see if I can find a knock off or even an original one with an online distributor.

vtxrider
March 4th, 2011, 10:26 AM
DUH!! I have to many D-Link components in my media center and was looking at the brick for the fast eithernet switch, the BB is indeed 12VDC @ 2A. I have used after market power supplies several times due to the original not being available without issue. Just make sure it states 'regulated' and it should be fine.

voip-ninja
March 4th, 2011, 10:27 AM
That's strange, I just double checked and my power supply is D-Link branded, and has 5VDC and 1.2A printed on it. I am going to put it on a digital voltmeter and check.

That's very strange if true. I wonder if they just subbed out the power supply on the newer units. The unit I got the part number off is the newest hardware revision but the output voltage should not have been changed.

In fact I plugged the new PSU into a new location but just moved a different box there, and it works fine.

voip-ninja
March 4th, 2011, 12:45 PM
DUH!! I have to many D-Link components in my media center and was looking at the brick for the fast eithernet switch, the BB is indeed 12VDC @ 2A. I have used after market power supplies several times due to the original not being available without issue. Just make sure it states 'regulated' and it should be fine.

Ya, there are none that have a small enough interface to fit the Boxee Box, 3.4mm is a very small interface for a 12V power supply.

I did find one from the OEM (Jentec) here, I will probably order it, even though it is very expensive (with shipping close to $40);

http://azsurplus.com/index.php?main_page=product_info&products_id=2660

voip-ninja
March 4th, 2011, 05:03 PM
Okay, they shipped, from Canada, total cost is $35, which is high, but not ludicrous. If someone ends up finding a generic that is priced lower and works please add it here later.

kompakt
March 5th, 2011, 07:39 PM
Okay, they shipped, from Canada, total cost is $35, which is high, but not ludicrous. If someone ends up finding a generic that is priced lower and works please add it here later.

I'm in Australia and bought one from my local Jaycar for $17 AU/US (12V 2.5A regulated). Came with various adaptors for the pin, and it's been working a treat. The brand is a local one, so no help to you but I'd think a quick visit to your local electronics store (RadioShack or whatever your equivalent) would have you sorted.

Bought the non-branded one as have had 2 original Dlink power adaptors and both have failed.

mbryanr
March 10th, 2011, 11:43 AM
Got a response from D-Link regarding the power supply...

Thank you for contacting D-Link Customer Service. We have the power supply available for $25 each (including shipping and handling). Please reply back to this email or give us a call at 1-800-326-1688 ext 6314 and we will gladly generate a Replacement Part order for you. Thank you and have a great day!

aaronwt
March 10th, 2011, 01:34 PM
Got a response from D-Link regarding the power supply...


Great!!
Thanks!!

I guess $25 including shipping isn't too bad.

I'll need to give them a call today or tomorrow.

illiac4
March 14th, 2011, 04:14 AM
Check on ebay there are plenty of them for 8USD incl shipping.

Have someone already tried to look inside power supply which component is failing? Maybe bad capacitor? If so, it is easy to fix.

voip-ninja
March 14th, 2011, 09:34 AM
The ones on eBay won't work the connector is too large.

aaronwt
March 14th, 2011, 01:14 PM
crap!! i forgot to order the power supply this weekend.

voip-ninja
March 14th, 2011, 01:16 PM
crap!! i forgot to order the power supply this weekend.

Let us know how it pains out ordering direct from D-Link. I obviously over-paid on the one I ordered from the link I posted earlier, but the good news it's the genuine article and working fine.

mozmac
April 5th, 2011, 11:43 PM
This one looks like it fits the bill, right?

http://cgi.ebay.com/Genuine-D-Link-Switching-AC-Adapter-AG2412-B-12V-2A-/260763541896?pt=LH_DefaultDomain_0&hash=item3cb6b7e188#ht_3193wt_922

Here is a search that shows many D-Link adapters on eBay for $9 after shipping. Most of them are from a parts dealer in Hong Kong.

http://shop.ebay.com/i.html?_nkw=d-link+2412-b&_trkparms=65%253A12%257C66%253A2%257C39%253A1%257C 72%253A4965&rt=nc&_sticky=1&_trksid=p3286.c0.m14&_sop=15&_sc=1

twistybox
April 5th, 2011, 11:52 PM
There are only a handful of "standard" tip sizes, so it should be easy to confirm which one the Boxee Box requires and then search accordingly. It's definitely more common to find the 5.5mm size for 12v however, and you have to wonder why D-Link chose to use 3.5mm. I can only think of one reason.

Any decently manufactured AC-DC adapter will work as long as it's 12v and a minimum of 2A, with a universal product having multiple tips in the package.

I wouldn't expect to pay more than $10 for a regular non-universal adapter like this. Less from a discount place.

Coaxial connectors: http://en.wikipedia.org/wiki/Coaxial_power_connector

kajex
June 12th, 2011, 12:10 AM
Shouldn't this work? It is $14 on ebay.

http://cgi.ebay.com/12V-AC-Adapter-Power-Supply-D-Link-DIR-655-cg2412-b-/250827799158?pt=LH_DefaultDomain_0&hash=item3a66807a76

deadohiosky
September 2nd, 2011, 06:19 PM
Got a response from D-Link regarding the power supply...

Unfortunately they don't take credit card, so you have to mail them a check. At that rate Ill get one back in 2 weeks.

I lost my power adapter to Hurricane Irene, has anyone found a better solution then these no name ones on ebay?

vtxrider
September 3rd, 2011, 12:51 AM
Unfortunately they don't take credit card, so you have to mail them a check. At that rate Ill get one back in 2 weeks.

I lost my power adapter to Hurricane Irene, has anyone found a better solution then these no name ones on ebay?

Get one that is designed for a security video camera, it is regulated power, I got a 2 amp one from Fry's and it works just great, $14.95. These are designed to run 24/7, I have had some on my cameras for 3 years without issue.

aaronwt
September 6th, 2011, 02:35 PM
I picked up this power supply off Ebay.

12V AC Adapter Power Supply for D-Link DIR-655 cg2412-b (http://www.ebay.com/itm/260836099230?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1439.l2649)

So far it has worked fine with my Boxee Box.

I had ordered one in the Spring but it was an AG2412-B power supply and didn't fit. The connector was too small

The one I linked to is a CG2412-B power supply. The connector fits properly with this one.