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  #1  
Old November 15th, 2008, 07:53 PM
davidmac davidmac is offline
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Posts: 7
Question "Password incorrect" login problem

When I start the Boxee application on OS X 10.5.5, I only have the option in the center to "Add New". I click "Add New" and then enter the requested username/password that I used to activate my boxee account (NOT the forum username/password), but I always get error:

"Login Password incorrect, please try again."

I am able to login to app.boxee.tv successfully using the same boxee username/password without any problems but NOT in the actual app. I also tried changing my password which works in the web site but not in the app.

What am I doing wrong?

Is there a log file somewhere on OS X that I can view for debugging?

David
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  #2  
Old November 15th, 2008, 09:57 PM
jdarnold jdarnold is offline
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Default

A bug I'm pretty sure is in the password is that it *cannot* start with a number or a punctutation. Start the password with a letter and see if that helps.
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  #3  
Old November 16th, 2008, 02:46 AM
marcel marcel is offline
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if you are still having problems pm your username and password..
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  #4  
Old November 16th, 2008, 07:22 AM
davidmac davidmac is offline
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Default apple tv login works, but not mac login

jdarnold:

I thought the same thing about the password bug and changed my password to all letters including the 1st character, all lowercase, but I still can't login via the Mac application. However, the same password works successfully from the apple tv login and the web site.

marcel:

What does "pm" mean in your sentence "pm your username and password"? Thanks for your offer to help.

David
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  #5  
Old November 16th, 2008, 07:27 AM
marcel marcel is offline
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send me a private message or email me marcel{at}boxee{dot}tv
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  #6  
Old January 8th, 2009, 12:18 PM
ollarg ollarg is offline
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I cannot login either. Validated my account, etc. but can't sign into the app.
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  #7  
Old January 8th, 2009, 12:23 PM
geophizz geophizz is offline
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Join Date: Jan 2009
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Default Can't log in

Same here...

I can log in to the Boxee site, but not the app. I can also log into the forums here, but I understand that is a separate login unrelated to the app. I have not received an email confirmation for the Boxee account yet though.

Last edited by geophizz; January 8th, 2009 at 12:25 PM. Reason: Additional info added
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  #8  
Old January 8th, 2009, 12:26 PM
kessenchu kessenchu is offline
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Marcel, I sent you a pm, try please
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  #9  
Old January 8th, 2009, 12:38 PM
cassac cassac is offline
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Join Date: Jan 2009
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Default Not me either

Can register account here, but cant log into boxee.

I'm running Ubuntu.

I did not get any activation email except from the one to this forum.

Please help me.
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  #10  
Old January 8th, 2009, 02:12 PM
breivald breivald is offline
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Posts: 2
Default Same issue here

I can log in to the web site but not the app itself. I have verified my account.

I'm running Mac OS X 10.4.11
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