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  #1  
Old November 12th, 2010, 09:27 AM
jinx jinx is offline
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Thumbs down Already Time To Send It Back?

I have been using Boxee for a while on the PC and loved it. I had all of my shows set up, episodes queued up, and it was all going well.

Like many, I pre-ordered the Boxee Box in hopes of getting the same Boxee experience but with more of a "set it and forget it" experience than you might get with a traditional HTPC. Also, I won't lie, the remote seemed pretty neat (even though it's pretty much useless in the dark beyond the most basic of functions).

After setting up the box last night, I found that a large amount of the shows I had added via the Boxee PC client now had feeds showing up on my Boxee Box. I'm guessing that had something to do with Hulu blocking Boxee (again). Shows from streaming from other sources, like Comedy Central for instance, worked just fine.

Honestly, I would have been completely happy just paying for Hulu Plus right then and there and getting the content, but there's no support yet. I can't even get Vudu access for rentals.

The Boxee Box looks nice and it was a great idea, but unless there are some MAJOR updates planned for the next day or so, I think it may be time for me to return the box and go back to an HTPC approach.

It's just a rather frustrating experience...
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  #2  
Old November 12th, 2010, 09:46 AM
stevo81989 stevo81989 is offline
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Default Calm down buddy

You have obviously never been an early adopter. Let me tell how it goes. Every company, microsoft, apple, google, and even boxee will struggle with their first major release/revision. Apple had plenty of issues with the iPhone, microsoft had issue's with Xp and so on. Boxee is not exempt.

You are free to return it, but i would hold off. I myself am experiencing some annoying issues but of course I prepared myself for them. Boxee is taking a major company philosphy switch. They use to be the we want to bypass every block you put in front of us. Now they want to do things the right way. ie only supporting Hulu plus and not hulu free. This ensures they dont hit lawsuits and continue to operate. Being a fan of this companies for a while now I can tell you they are probably the most devoted guys you will find. They will fix this soon!
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  #3  
Old November 12th, 2010, 09:51 AM
newboxeeuser newboxeeuser is offline
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Uh no...I had a 1st gen iPhone, it made calls, text was great, got my emails, surfed the web just fine. All wireless. The app store came later. But basic features all worked. I had an early 360, an early PS3, everything worked great, games played, media streamed etc.

Boxee Box launcvh compared to them? I don't see the analogy.

Boxee Box is missing all major features and ruined access to your local content via a new GUI...hardly a "minor glitch".
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  #4  
Old November 12th, 2010, 09:53 AM
l0th l0th is offline
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I understand what you're saying, but having played for month with the beta on PC I feel like I'm not really an early adopter and that the deal has been changed unexpectedly between my pre-order and the box delivery. Given how development has been with boxee, I'm really not confident that they're going to make any significant revision to the 1.0 UI any time soon.

I'm not so pissed that I will send back my box but I'm really disappointed that 1.0 feels like a step back. 0.9 now feels more like a marketing ploy than a beta.
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  #5  
Old November 12th, 2010, 10:15 AM
jinx jinx is offline
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Quote:
Originally Posted by l0th View Post
I understand what you're saying, but having played for month with the beta on PC I feel like I'm not really an early adopter and that the deal has been changed unexpectedly between my pre-order and the box delivery.
Exactly! The suggestion for everyone in the past has been, "Just try it for free and see what you think." Well, now that we've gotten used to the experience on the PC/Mac/etc., the experience changes.

Quote:
Originally Posted by stevo81989 View Post
You have obviously never been an early adopter. Let me tell how it goes. Every company, microsoft, apple, google, and even boxee will struggle with their first major release/revision. Apple had plenty of issues with the iPhone, microsoft had issue's with Xp and so on. Boxee is not exempt.
I always expect new stuff to be a bit rough-around-the-edges, but when things have already been fairly well established (especially from a software side), it's different. This isn't something new and revolutionary. This is something that's been around for years. It's just being bundled with hardware from D-Link. There should be some issues, but the experience shouldn't be much different from running the Boxee client elsewhere. It's simply embedded.

I was fine with Hulu Plus, Netflix, and Vudu "coming soon", but I didn't realize free Hulu wouldn't be there. And what about stuff like YouTube HD, Justin.tv, last.fm that were simply gone?

For a device twice as expensive as Roku, I just felt like there should be less missing features and functionality.

I just feel like Boxee didn't do a good job of managing consumer expectations.
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  #6  
Old November 12th, 2010, 10:31 AM
l0th l0th is offline
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Quote:
I just feel like Boxee didn't do a good job of managing consumer expectations.
I'm still vaguely hoping that they just didn't want to delay the release of the box again and that the 1.0 is just unfinished and might improve.

However, I think there are mainly two reasons to worry that things will not turn out this way:

1) separating local and media content is not a result of the UI being unfinished. It's a major change that can only result from business decision. I'm really unconvinced that, as it was argued during the launch event, that this was about clearing clutter on the home page. If anything, this new layout is less clear, simply because it's counter-intuitive to have similar content (say movies) in two different locations.

2) a number of things have been changed to accommodate an underpowered box. A number of disappearing features seems to point in that direction: no more video playing in the background, no more milkdrop in the music visualization, no more frequent scanning of local folders.

What's a bit scary is that it might be 1) and 2) together, but in either case, I'm afraid the 1.0 changes are here to stay (and that's not even taking into account that updates have been slow in the past anyway). Even if the boxee team listens to disgruntled beta-users, I think they will still focus their work on Netflix, Hulu and Vudu.

Oh well, we've been kind of scammed, time to get over it I guess...
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  #7  
Old November 12th, 2010, 10:50 AM
jinx jinx is offline
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Quote:
Originally Posted by l0th View Post
Oh well, we've been kind of scammed, time to get over it I guess...
On the bright side, we still have a pretty good window of time to return it to Amazon. I'll still give the benefit of the doubt for a bit and wait on an update to address the major issues.

I originally had considered just ditching it in favor of an HTPC-based Boxee setup. I mean, that would take care of the "underpowered" aspect. But if there is a large enough shift in approach from the business side, eventually the PC version will have the same "features" that I don't like on the Boxee Box.
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  #8  
Old November 12th, 2010, 10:55 AM
pcgizzmo pcgizzmo is offline
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Quote:
Originally Posted by newboxeeuser View Post
Uh no...I had a 1st gen iPhone, it made calls, text was great, got my emails, surfed the web just fine. All wireless. The app store came later. But basic features all worked. I had an early 360, an early PS3, everything worked great, games played, media streamed etc.

Boxee Box launcvh compared to them? I don't see the analogy.

Boxee Box is missing all major features and ruined access to your local content via a new GUI...hardly a "minor glitch".
No, the 360 didn't have any issues. Can you say Red Ring of Death. I'm still pissed at Microsoft for not having a total recall of the 360.
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  #9  
Old November 12th, 2010, 11:00 AM
stevo81989 stevo81989 is offline
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Default Its day 1

Give them a chance. I am dissapointed in the lack of features but they will come. And hulu is going to block the boxee box anyways, so i guess it makes since not to include it and then have people question why it doesnt work. Also I assume in order to get hulu plus they had to remove all hulu links.

Also, New boxee user:


[quote=newboxeeuser;118657
Boxee Box is missing all major features and ruined access to your local content via a new GUI...hardly a "minor glitch".[/QUOTE]
Im not trying to be defensive, but how is it missing all major features and runing local content? I have had issues with internet video, but local content works flawlessly. It has found (slowly) all of my networked content over 500 files, found mostly all of the video information, put them in their own easy to find area under shows and plays them back without any issue. I am curious as to find out what is the problem with that.

Also, my thing about the iPhone was there were many many people who had experienced dropped calls early on, text messaging was not working and all sorts of issues. The xbox had Red Rings all over the place (they still do but not as frequent) and XP had some stability and legacy issues in the first year. I guess we also have to remember that this is a small company as where apple and microsoft are huge.

Boxee definately has some issues, but looking around the boxee links Andrew and Avner are also upset. This is one of the few companies that really is focused on the user rather than the money. Feel free to send it back, but I have faith that boxee will pull out and do what is best for the users and the fan base. They have been really good in the past about listening to their fans and changing their software accordingly!!

I also wanted to let you know that none of my notes were to be taken defensively, Im just here to strike up conversation! Have a great day!
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  #10  
Old November 12th, 2010, 11:08 AM
KennethC KennethC is offline
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Mine is going back today. This is not what I thought I was getting for $200.

Back to the WDTV Live until something else comes along.
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