Boxee

Boxee Box lose Permission when using HFS+ formatted USB drive

Details

  • Product:
    Boxee Client
  • Severity:
    Major
  • Version:
    1.1.2.19250
  • Operating System:
    Boxee Box
  • Number of attachments:
    0

Description

This is a repeat of the old Boxee Box ticket BOXEE-7623 which has been closed without properly testing this patch. I have tested this a few days ago and it's NOT working, same issue, all over again.

The HFS+ USB drive (WD Elements 2TB) as been formatted and with all permission to read&write.
The drive is attached to the Boxee Box.
Boxee can read all the files fine and from my iMac I can access the drive and play the files, edit them add file all works great.

But as soon as you restart/powerdown the BB and turn it on again:
the files can be played but the I can no longer have write permissions to access this drive from my iMac.
BB loose the permissions.
As a workaround, I need to connect HD drive to my iMac again and set the read&write permission of the drive all over again.

Activity

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Henric added a comment -
Same for me.

Sucks big time. And not in a good way.

No solution in sight?
Show
Henric added a comment - Same for me. Sucks big time. And not in a good way. No solution in sight?
Hide
Rafael Mizrahi [Boxee] added a comment -
the HFS+ drive will loose the permissions after a failure to properly dismount the drive.
when boxee starts , it checks if the drive was unmounted properly, and if not, it will set the drive as read only in order to protect your file system.
Show
Rafael Mizrahi [Boxee] added a comment - the HFS+ drive will loose the permissions after a failure to properly dismount the drive. when boxee starts , it checks if the drive was unmounted properly, and if not, it will set the drive as read only in order to protect your file system.
Hide
Henric added a comment -
But even if I plug the hdd to the computer and check the permissions it seems ok.
Replug to the BB and status que.

How do I get it to work? In plane english.
Show
Henric added a comment - But even if I plug the hdd to the computer and check the permissions it seems ok. Replug to the BB and status que. How do I get it to work? In plane english.
Hide
Rafael Mizrahi [Boxee] added a comment -
the good practice:
before unplug the usb hdd drive from boxee you should either:
1. eject the drive using the eject button at Boxee
2. perform a "clean" shutdown of boxee using the shutdown menu.

the bad practice:
disconnecting the hfs+ drive without unmounting using the eject, or power down the box, can result with having the hfs drive mounted as read only, the next time you start boxee.
Show
Rafael Mizrahi [Boxee] added a comment - the good practice: before unplug the usb hdd drive from boxee you should either: 1. eject the drive using the eject button at Boxee 2. perform a "clean" shutdown of boxee using the shutdown menu. the bad practice: disconnecting the hfs+ drive without unmounting using the eject, or power down the box, can result with having the hfs drive mounted as read only, the next time you start boxee.
Hide
Henric added a comment -
Always disconnect the right way. (Many years with Mac always complaining if you don´t)
Always shut down through menu.

How do I reset it so I can, again, move to and from the Boxee´s hdd from the computer?
Show
Henric added a comment - Always disconnect the right way. (Many years with Mac always complaining if you don´t) Always shut down through menu. How do I reset it so I can, again, move to and from the Boxee´s hdd from the computer?
Hide
Rafael Mizrahi [Boxee] added a comment -
Please attach a Debug log to this issue.
Set the Settings > System > Debug > Debug Level = Debug
ReStart Boxee, and after reproducing the problem, get the log and attach it to this issue.
Boxee Box log may be found at http://Your_boxee_box_IP:8080/ click on the "Get latest " link.
DEBUG log slows down the performance. so afterward, switch the log level back to NONE
more information at
http://support.boxee.tv/entries/329278-i-ve-been-asked-by-boxee-support-to-send-debug-logs-how-do-i-do-that
Show
Rafael Mizrahi [Boxee] added a comment - Please attach a Debug log to this issue. Set the Settings > System > Debug > Debug Level = Debug ReStart Boxee, and after reproducing the problem, get the log and attach it to this issue. Boxee Box log may be found at http://Your_boxee_box_IP:8080/ click on the "Get latest " link. DEBUG log slows down the performance. so afterward, switch the log level back to NONE more information at http://support.boxee.tv/entries/329278-i-ve-been-asked-by-boxee-support-to-send-debug-logs-how-do-i-do-that
Hide
Rafael Mizrahi [Boxee] added a comment -
HOW TO: Share an HFS+ drive on Boxee Box
Here's a little tutorial to help people with OS X and external HFS+ drives add them as USB drives to Boxee Box and share them:

- Plug drive into Mac
- Open Disk Utility
- Select the drive, hold Alt (Option) key and press File
- Select Disable Journaling
- Open Finger, right click on the drive and select Get Info
- Make sure Everyone is added and select Read and Write for their rights
- Click the golden lock and authenticate
- Click the little setting button by the Minus on the bottom and select "Apply to enclosed items"
- Eject the drive and plug it into the Boxee Box
- On the Boxee Box, under Network Settings / Servers
- Select "Enable Windows Sharing"
- Leave no password and user is guest
- Make sure you know the servername "boxeebox" is default
- On the Mac you should now see boxeebox under "shared" in Finder
- If you don't see it, open Finder, press Command + K and enter "smb://boxeebox" without quotes
- Select Guest account and select the partition that you want to connect to.
Show
Rafael Mizrahi [Boxee] added a comment - HOW TO: Share an HFS+ drive on Boxee Box Here's a little tutorial to help people with OS X and external HFS+ drives add them as USB drives to Boxee Box and share them: - Plug drive into Mac - Open Disk Utility - Select the drive, hold Alt (Option) key and press File - Select Disable Journaling - Open Finger, right click on the drive and select Get Info - Make sure Everyone is added and select Read and Write for their rights - Click the golden lock and authenticate - Click the little setting button by the Minus on the bottom and select "Apply to enclosed items" - Eject the drive and plug it into the Boxee Box - On the Boxee Box, under Network Settings / Servers - Select "Enable Windows Sharing" - Leave no password and user is guest - Make sure you know the servername "boxeebox" is default - On the Mac you should now see boxeebox under "shared" in Finder - If you don't see it, open Finder, press Command + K and enter "smb://boxeebox" without quotes - Select Guest account and select the partition that you want to connect to.
Hide
Rafael Mizrahi [Boxee] added a comment -
another thing I wish you to do before reproducing the problem:
go to Settings > Network > Servers
uncheck "Enable Windows file sharing"
exit settings windows
navigate again to Settings > Network > Servers
check "Enable Windows file sharing"
exit settings windows
Show
Rafael Mizrahi [Boxee] added a comment - another thing I wish you to do before reproducing the problem: go to Settings > Network > Servers uncheck "Enable Windows file sharing" exit settings windows navigate again to Settings > Network > Servers check "Enable Windows file sharing" exit settings windows
Hide
Rafael Mizrahi [Boxee] added a comment -
Matej,
please try my last suggestion of disabling and re-enabling the "Enable Windows file sharing"
Show
Rafael Mizrahi [Boxee] added a comment - Matej, please try my last suggestion of disabling and re-enabling the "Enable Windows file sharing"
Hide
Kosta Bryman [Boxee] added a comment -
Closed, last message from the user on 01/Aug, if the issue still occurring please test it on the 1.5 beta version and if it happens open a new Jira issue
Show
Kosta Bryman [Boxee] added a comment - Closed, last message from the user on 01/Aug, if the issue still occurring please test it on the 1.5 beta version and if it happens open a new Jira issue

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Dates

  • Created:
    Updated:
    Resolved: