Boxee

BBC iPlayer app has very poor audio quality

Details

  • Severity:
    Major
  • Version:
    1.5.0.23422
  • Operating System:
    Boxee Box
  • Number of attachments:
    0

Description

The audio quality of the iPlayer app in Boxee is very poor. This is especially noticeable with higher frequency sounds which come across as "tinny" & muffled/low bitrate.

I do not experience this when accessing iPlayer from XBMC or a web browser.

Activity

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Ami Ben-David [Boxee] added a comment -
Andrew,
does this happens on a specific show? can you please provide an example?
also, is your boxeebox connected to a receiver or straight to the TV with HDMI?

thanks
Show
Ami Ben-David [Boxee] added a comment - Andrew, does this happens on a specific show? can you please provide an example? also, is your boxeebox connected to a receiver or straight to the TV with HDMI? thanks
Hide
andrew bull added a comment -
No, it happens on all shows on iPlayer. You really notice it with certain sounds though (applause for example & other higher frequency sounds).

My boxeebox is connected to a receiver via the SPIDF port. The box produces excellent sound in all other usage scenarios though, just not with iPlayer.

I'll try to find you a good example on iPlayer & post it here.
Show
andrew bull added a comment - No, it happens on all shows on iPlayer. You really notice it with certain sounds though (applause for example & other higher frequency sounds). My boxeebox is connected to a receiver via the SPIDF port. The box produces excellent sound in all other usage scenarios though, just not with iPlayer. I'll try to find you a good example on iPlayer & post it here.
Hide
Ami Ben-David [Boxee] added a comment -
cannot reproduce on 1.5.0.23402
playing HD and SD content (high and low bitrate) and no issues with audio output.
Show
Ami Ben-David [Boxee] added a comment - cannot reproduce on 1.5.0.23402 playing HD and SD content (high and low bitrate) and no issues with audio output.
Hide
andrew bull added a comment -
Ok, so if for example you take the latest Absolutely Fabulous episode "Job" (http://www.bbc.co.uk/iplayer/episode/b01974xl/Absolutely_Fabulous_Specials_Job/) the poor audio becomes apparent during the opening credits and first few seconds of the episode. Anything high pitched (e.g. "S" sounds or the laugh track) has a muffled, tinny sound, kinda like what happens if you talk to close to or blow on a mic.

If you compare this with how it sounds on the XBMC plugin, or in a browser on a PC, it's quite different (notably worse).

I did notice that the browser on the Boxee Box showed the same issue. I wonder if it's a flash issue perhaps?
Show
andrew bull added a comment - Ok, so if for example you take the latest Absolutely Fabulous episode "Job" (http://www.bbc.co.uk/iplayer/episode/b01974xl/Absolutely_Fabulous_Specials_Job/) the poor audio becomes apparent during the opening credits and first few seconds of the episode. Anything high pitched (e.g. "S" sounds or the laugh track) has a muffled, tinny sound, kinda like what happens if you talk to close to or blow on a mic. If you compare this with how it sounds on the XBMC plugin, or in a browser on a PC, it's quite different (notably worse). I did notice that the browser on the Boxee Box showed the same issue. I wonder if it's a flash issue perhaps?
Hide
Ami Ben-David [Boxee] added a comment -
reproduced on 1.5.0.23422
Show
Ami Ben-David [Boxee] added a comment - reproduced on 1.5.0.23422

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Dates

  • Created:
    Updated: