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Current Openings

Technical Support (NY)

New York City

Brief Description

  • We are looking for a technical support person to provide customer support and technical issue resolution via E-Mail, forums, phone and other electronic medium to Boxee users and partners
  • Reproduce Customer Scenarios for R&D; to investigate
  • Identify and correct or advise, on issues in customer computer systems related to Boxee

Requirements

  • Experience in handling hardware & software issues
  • Able to work independently and efficiently to meet deadlines
  • Able to promptly answer support related email, phone calls and other electronic communications
  • Self motivated, detail-oriented and organized
  • Familiarity with video delivery technology including video codecs, network and streaming video protocols, and streaming video servers,
  • Proficient in Internet related applications such as E-Mail clients, Media servers and Web Browsers
  • Excellent communication (oral and written), interpersonal, organizational, and presentation skills
  • A quick learner
  • Experience in technical support work - a big advantage

We're Boxee

...a cuddly and idealistic startup based in New York with offices in Tel Aviv and San Francisco, attempting nothing short of creating a whole new approach to television. To do this, we need impressive people with unique perspectives and personalities to challenge our culture.


View our About page for more