Knowledge Base / Boxee basics

How can I contact Boxee?

boxee tv Jun 29, 2009

There are many ways in which you can contact us, and you can just choose the one most convenient to you.

For feature requests and improvement suggestions, we urge you to post to our page at http://getsatisfaction.com/boxee. You would probably want to run a short query on what's already in there, and if your idea has already been posted by someone else, you can just cast your vote for it. The more votes an idea gets, the higher it goes up our prioritized To-Do list.

If you want to report a bug or ask us a question you should visit http://support.boxee.tv and read through our Getting Started, Trouble Shooting and Frequently Asked Questions topics. If you didn't find an answer to your question there, open a new support ticket.

We also have some support forums http://forum.boxee.tv which are a great resource for troubleshooting problems with the assistance of the Boxee users' community. There are lots of solutions to known issues over there, so we suggest you take a look at it for a quick answer to a problem. You can also report problems with 3rd party Boxee apps.

For general inquiries you can email info@boxee.tv, and if you have a twitter account, you can follow @boxee and contact us over there as well. We also invite you to read the Boxee Blog and drop your comments on our posts.

 
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